Contact information

These are the details the Consumer Protection (E-Commerce) Rules, 2020 require us to display, and the quickest ways to reach a person.

The business you are buying from

Legal name: GOBUDDY SPORTS
Type of entity: Partnership firm
Trading as: GoBuddy
Principal place of business: St. Ann's CGHS Ltd., "The Residency", A-11, Plot No. 8-A, Sector 7, Dwarka, New Delhi-110075
Website: gobuddysports.com

Customer care

Phone: +91 99108 80017
Email: gobuddysports@gmail.com
Hours: 9:30 AM to 6:00 PM, Monday to Saturday. Closed on Sunday.

Have your order number ready — you will find it in your confirmation email.

Grievance Officer

If customer care has not resolved something, escalate it here.

Name: Arjun
Designation: Product Head
Address: St. Ann's CGHS Ltd., "The Residency", A-11, Plot No. 8-A, Sector 7, Dwarka, New Delhi-110075
Email: gobuddysports@gmail.com
Phone: +91 99108 80017

The Grievance Officer acknowledges a complaint within 48 hours of receiving it and settles it within one month, and is also the person to contact with questions about your personal data under the Digital Personal Data Protection Act, 2023.

Returns address

Returns come back to the same address: GoBuddy Sports, St. Ann's CGHS Ltd., "The Residency", A-11, Plot No. 8-A, Sector 7, Dwarka, New Delhi-110075. Please do not send a return without raising a request first — unannounced parcels cannot be matched to an order.

Related policies

Returns and refunds · Shipping and delivery · Privacy · Terms of service